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Kotak Mahindra Bank – Team Member – Customer Service Back office

Full time On-Roll @Kotak Mahindra Bank in Banking Email Job
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Job Detail

  • Job ID 640
  • Offered Salary 15000
  • Career Level Entry Level Positions
  • Experience Less Than 1 Year
  • Gender Both
  • Industry BFSI
  • Qualifications Graduate
  • Job Profile Banking

Job Description

Process

Inbound / Outbound calling

CTC

2.70 Lacs + Performance Bounce

Job Location

Thane

Job Description

  • Answering Inbound Calls and addressing clients’ queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitches for various products.
  • Following up on cases and getting them closed within the defined TAT
  • Liaise with the Department in resolving the cases.

Requirements

  • Has customer centricity (Keeps the Customer First) in all perspective
  • Has good communication skills (written and verbal)

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